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Re-Orders

How It Works

1. Choose Size

2. Add by weight

3. Pay by total weight

Weight Transparency Notice

All weights shown are average garment weights (including packaging) across sizes
Small to Biggest. This allows us to offer a consistent price per kilogram. Actual
garment weights may vary slightly depending on style and size.

Why Choose Us

Minimum 1Kg Order

To ensure the fairest value based on weight, we have a minimum order requirement of 1 kg per shipment. This allows us to maintain competitive pricing and streamline the processing of your weighted textile orders.

Huge Product Variety

Discover a wide range of garments sorted and bundled by quality, size and weight. From everyday basics to seasonal must-haves, explore collections designed to fit every mood and moment.

Affordable Pricing

No hidden costs — just transparent, fair pricing based on product weight. Get incredible value with every purchase and experience smart shopping that suits your budget.

Quality You Can Trust

Every item is brand-new, unworn, and quality-checked to ensure you receive only the best. We never deal in seconds or used garments — just fresh, reliable fashion you’ll love.

Fast & Free Delivery

Enjoy free UK delivery on all orders! We ship within 2–3 business days, with an optional 1-day priority delivery for those last-minute wardrobe needs.

How Returns Work

  1. Log in to your account.
  2. Go to My Account → Orders.
  3. Select your order and click “Return / Refund / Exchange.”
  4. Submit your request with the reason and photos (if applicable).
  5. Wait for our approval email.
  6. After approval, arrange your own courier and send the parcel to our warehouse.
  7. Share your courier tracking number (if requested).
  8. Once we receive and inspect the item, we will issue your refund or ship your replacement.

Returns, Refunds & Exchanges

  • Returns and exchanges are accepted within 30 days of delivery.
  • To request a return, refund, or exchange, you must have a customer account on our website.
  • After your request is approved, you will receive an email with our warehouse return address and return instructions.
  • Customers are responsible for arranging and paying for the return shipping unless the item is damaged, defective, or incorrect.
  • Please ensure the returned item is unused, in its original packaging, and includes all tags and accessories.
  • Once we receive and inspect the item, we will process your refund or exchange.
  • Refunds are issued to the original payment method and may take 5–10 business days to appear, depending on your bank.

Return Conditions

  • Request must be submitted within 30 days of delivery.
  • Products must be unused and in their original condition.
  • Original packaging, tags, manuals, and accessories must be included.
  • Returns that do not meet our policy may be declined.
  • Personalized or hygiene-sensitive products (if applicable) are not eligible for return.

Return Shipping

  • Unless the product is damaged, faulty, or incorrect, customers are responsible for arranging and paying for the return shipment.
  • Please do not send any items until your return request has been approved.